TERMS & CONDITIONS

Verifeo Platform Terms & Conditions

Effective From: December 2024
Welcome to Verifeo — the fastest, most secure, and reliable platform for background checks, verification, and identity solutions. These Terms and Conditions ("Terms") govern your access to and use of the Verifeo website, dashboard, verification services, background screening tools, and related services (collectively, the "Services"). By accessing, registering, or using our Services, you agree to be bound by these Terms and any related policies published on the platform.

Acceptance of Terms

By creating an account, submitting verification requests, or accessing the Verifeo platform, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must discontinue using the Services.

Who We Are

At Verifeo, we simplify background screening and verification. Our mission is to help businesses hire with trust, speed, and compliance — by combining smart automation, secure systems, and global data access.

We believe verification should be transparent, tech-driven, and effortless.

Our Vision: To be the most trusted global verification platform that enables organizations to make informed and confident hiring decisions.

Eligibility

To use Verifeo Services, you must meet the following requirements:
  • Be at least 18 years old (or the age of majority in your jurisdiction).
  • Have the legal authority to enter into a binding agreement.
  • Provide accurate and complete registration information, including valid business and contact details.
  • Use the platform only for lawful purposes and in compliance with applicable employment, privacy, and data protection laws.

Services Provided

Verifeo provides secure, tech-driven verification services, including (but not limited to):
  • Background checks and screening for hiring and compliance.
  • Identity verification and document validation.
  • Onboarding verification workflows.
  • Know Your Customer (KYC) and Know Your Employee (KYE) checks.
  • Re-verification and ongoing monitoring options.
  • Fraud detection and risk signals (where applicable).
Verifeo acts as a verification facilitator and data processor. We do not guarantee hiring outcomes or employment decisions.

User Responsibilities

By using Verifeo, you agree to:
  • Submit accurate and lawful verification requests.
  • Obtain proper candidate consent before initiating checks.
  • Use reports only for legitimate hiring, onboarding, or compliance purposes.
  • Protect account credentials and prevent unauthorized access.
  • Comply with all relevant employment laws and data protection regulations in your jurisdiction.
  • Not misuse data, engage in fraud, or attempt to bypass platform security.

Candidate Consent & Compliance

Users must ensure candidates are informed and have provided valid consent for verification. You are responsible for ensuring that your use of Verifeo complies with applicable laws (including employment screening, privacy, and data handling rules). Verifeo is not responsible for any non-compliance by users.

Data Security & Confidentiality

Verifeo is designed with security-first principles, including secure infrastructure, encryption, and controlled access. Users must keep verification data confidential and limit access to authorized personnel only. This obligation continues even after account termination.

Report Accuracy Disclaimer

Verifeo makes reasonable efforts to provide accurate verification results. However, reports may be based on third-party sources and data availability varies by region. Verifeo does not guarantee that results are complete, uninterrupted, or error-free. Verification reports should be used as part of a broader hiring or compliance process.

PAYMENT & POLICIES

Payment Terms

Pricing and fees depend on the verification package selected. Payment may be required before or during processing depending on your plan.

Taxes & Charges: Users are responsible for any applicable taxes, duties, or government charges.

Non-Refundable Processing: Once a verification process has begun, fees may not be refundable (except where required by law or explicitly stated in writing).

Account Security Policy

You are responsible for maintaining the confidentiality of your login credentials. Any activity performed through your account will be treated as authorized by you. Please notify Verifeo immediately if you suspect unauthorized access.

Data Handling Responsibilities

You must handle candidate data responsibly and in compliance with applicable data protection laws. You must not share, sell, misuse, or distribute reports or personal data beyond authorized and lawful use. Data must be used strictly for verification, hiring, onboarding, or compliance purposes.

Suspension & Termination

Verifeo may suspend or terminate accounts if users:
  • Violate these Terms or engage in fraudulent activity.
  • Submit unlawful verification requests or misuse candidate data.
  • Attempt to bypass security controls or manipulate platform systems.
  • Fail to comply with applicable laws and regulations.
You may stop using the platform at any time. Upon termination, access to the dashboard and reports may be restricted as required for security and compliance.

Limitation of Liability

To the maximum extent permitted by law, Verifeo and its directors, officers, employees, agents, and partners will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or Services, including business losses, hiring decisions, or third-party data inaccuracies. Liability, if any, is limited to the amount paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Verifeo and its affiliates, partners, and employees from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from:
  • Your use of the platform or Services.
  • Your violation of these Terms or applicable laws.
  • Your failure to obtain valid candidate consent.
  • Any misuse of reports or personal data.

Prohibited Activities

Users are strictly prohibited from:
  • Submitting verification requests without consent or legal basis.
  • Using the platform for unlawful discrimination or harassment.
  • Attempting to reverse engineer, hack, or disrupt platform services.
  • Uploading malicious content or abusing APIs/integrations.
  • Sharing confidential reports with unauthorized parties.
  • Misrepresenting Verifeo or using our brand without authorization.
Violations may result in immediate suspension or termination.

Intellectual Property

All content, trademarks, logos, software, and materials on the Verifeo platform are owned by Verifeo (or its licensors). You are granted a limited, non-exclusive, non-transferable right to use the platform solely for lawful business purposes. You may not copy, modify, reproduce, or distribute Verifeo materials without written permission.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration or in the courts located within India, as permitted by law.

Changes to the Terms

Verifeo may update these Terms from time to time. Changes become effective once posted on the platform. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

Warranty Disclaimer

The Services are provided "as is" and "as available" without warranties of any kind, express or implied. Verifeo does not warrant uninterrupted service, error-free operation, or that results will meet every specific requirement in every jurisdiction.

Force Majeure

Verifeo shall not be liable for any delay or failure in performance due to causes beyond reasonable control, including natural disasters, internet outages, government actions, cyber incidents, or third-party service disruptions.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Verifeo regarding the Services and supersede all prior communications and agreements related to the subject matter herein.

Contact Us

If you have any questions about these Terms or the Verifeo Services, please contact:

Email: info@verifeo.com

By using Verifeo, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
Asia Pacific: owned and operated by Ambalan Ventures.
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